Messaging Privacy Policy

Introduction

Your Xterminators (“we,” “our,” “us”) is committed to protecting your privacy. This Messaging Privacy Policy explains how we collect, use, and protect mobile information related to our SMS communication program, Your Xterminators Appointment Notifications.

Information We Collect:

We may collect the following information when you opt in to receive SMS messages:

Mobile phone number
Customer name
Service address
Appointment details
Communication preferences
Any information voluntarily provided through text replies

How We Use Mobile Information:

Mobile information collected through our SMS program is used solely for:

Appointment reminders
Technician‑on‑the‑way notifications
Service completion updates
Billing reminders
Marketing promotions (only if you opted in)
Annual renewal reminders
Termite bond updates
Lawn treatment notifications
Customer support communication

No Sharing of SMS Consent or Mobile Data:

As required by CTIA and Twilio:

Mobile information will NOT be shared with third parties or affiliates for marketing or promotional purposes.
SMS opt‑in data, consent, and phone numbers will NOT be sold, rented, transferred, or disclosed to any third party.
All categories of data exclude text messaging originator opt‑in data and consent; this information won’t be shared with any third parties.

Data Protection:

We use industry‑standard security measures to protect your information from unauthorized access, disclosure, or misuse.

Opt‑Out:

You may opt out at any time by replying STOP. For help, reply HELP or contact us at: Phone: (386)-446-3503 Email: (office@yourxterminators.com)